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STANDARD TERMS AND CONDITIONS OF SALE


The Client expressly waives its own standard terms and conditions, even where such terms are issued subsequent to these Terms and Conditions. Any deviation from these Terms and Conditions shall only be valid if agreed to in writing by Global Edge Technology Group.

       Payment Terms

        Software Implementation Projects

    • Financial Milestone 1: 50% deposit payable prior to project commencement.
    • Financial Milestone 2: Remaining 50% payable upon project completion and prior to final deployment, handover, or go-live.
    • Global Edge Technology Group reserves the right to suspend project activities, deployment, or delivery of services where payments are overdue.

        Hardware, Devices, Software Licenses and Subscriptions

    • All hardware, devices, software licenses, subscriptions, and third-party products are payable in full upfront prior to procurement, activation, shipment, or delivery.
    • Orders will only be processed once payment has been received and cleared.

      Pricing and Exchange Rates

    Where products or services are sourced in foreign currencies, including but not limited to USD or AED, the invoiced amount will be calculated using the prevailing exchange rate on the date of invoicing. Global Edge Technology Group reserves the right to adjust pricing for currency fluctuations, supplier increases, customs duties, shipping costs, import taxes, and other related charge.

    Delivery and Lead Times

    Software implementation timelines are estimates based on the approved scope of work and effort contained within the quotation, proposal, or invoice. Delivery dates may be impacted by client availability, scope changes, third-party dependencies, supplier delays, or factors beyond our reasonable control.

    Physical products are generally delivered within approximately three (3) weeks from receipt of payment, subject to supplier availability, international shipping schedules, and customs clearance processes. Additional charges relating to shipping, customs duties, import taxes, handling fees, or regulatory requirements may be invoiced separately.

    Ownership

    All software configurations, deliverables, intellectual property, documentation, hardware, and services supplied by Global Edge Technology Group shall remain the property of Global Edge Technology Group until all amounts due have been paid in full.

    Late Payment

    In the event of non-payment by the due date, Global Edge Technology Group reserves the right to suspend services, support, software access, product deliveries, and project activities without prior notice. Interest may be charged on overdue amounts at the maximum rate permitted by South African law. The Client shall be liable for all legal, collection, and recovery costs incurred in collecting outstanding amounts.

    Limitation of Liability

    Global Edge Technology Group undertakes to provide professional services in accordance with agreed requirements and timelines. However, no obligation shall be construed as a guarantee of specific business outcomes or results. Under no circumstances shall Global Edge Technology Group be liable for any indirect, consequential, special, or loss of profit damages arising from the use of its products or services.

    Claims

    Any claims relating to products or services supplied must be submitted in writing within seven (7) business days of delivery or completion of the relevant service. Failure to do so shall constitute acceptance of the goods or services provided.

    Governing Law

    All contractual relationships between the Client and Global Edge Technology Group shall be governed exclusively by the laws of the Republic of South Africa.